Verdict

I'm getting a NEW phone in the mail from Rogers!

Success!

Now, I'll have to figure out a) if I'm going to get a mini SD card (because I have one, but it's in the old phone...) and b) if the phone will have been activated so it's ready for use when I get it in the mail next week.

It's a Samesung Gravity t456 in Green and Grey. I hope it was a good choice!